Published on PNG 520: Phase Behavior of Natural Gas and Condensate Fluids (https://www.e-education.psu.edu/png520)

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Course Orientation

Welcome to PNG 520

Welcome — I'm glad you are here! Think of this as your first day of "class" in a new course. We are going to spend some time learning a little more about our course topic, becoming familiar with our course environment, and getting to know each other.

You may find that this educational environment takes more initiative than traditional face-to-face instruction. This is a "paced" course, which means that there is an established start and end date and that you will interact with other students throughout the course. To keep on top of things, you will need to pay close attention to the course schedule that is listed on our syllabus in Canvas. Throughout the course, plan on communicating with me and the other students in the class on a regular basis.

As described on our syllabus, the course materials consist of a textbook and a required course Web site that contains the on-line "lectures" and communications tools, such as message boards and an e-mail system.

The course is 15 weeks in length, including an "Orientation Week" that comprises Week 1. This course has 21 modules of study ("lessons"). As a class, we will work through these modules together at a rate of approximately two modules per week. Within each module you will find on-line lecture materials, as well as both individual and group activities.

Action Item: Before we proceed any further, please be sure you reviewed all of the orientation materials, including those located in Canvas.

Questions?

If you have questions at any time during this lesson, please feel free to post them to the Course Introduction Discussion Forum. (Click on the Home tab in Canvas to access our course discussion forums.)

Course Overview

Let me take a minute to let you know what my expectations of you will be at the end of this couse. This is as important as the pedagogical information that I provide for you as a formal description of the course. By the end of this course, you should know at least three things:

  1. Why phase behavior knowledge is pivotal to the performance of petroleum and/or natural gas engineers in their daily assignments, be it in reservoir performance analysis, pipeline flow analysis, gas processing, LNG processing, or surface production facility design and analysis, etc. Equally importantly, you should know the dire consequence of a lack of a working knowledge of phase behavior on performance and operational efficiency of system design and analyses.
  2. The principles governing phase behavior calculations, the limitations of any phase behavior model and how best to evaluate and deploy them phase behavior packages.
  3. How to apply phase behavior knowledge in designing, evaluating, analyzing and optimizing operational systems commonly encountered in the oil and gas industries.

So, as you go through each module, please keep these goals in mind and always attempt to relate what you are learning to at least one of them. Above all, it is my desire that you will end this class speaking a new language, called “phase.” Learning and speaking a new language is always fun … please have a lot of it!

About Canvas

This page provides information about Canvas, Penn State's new online learning management system.

Quick Guide for Students

If you are new to Canvas, it is strongly recommended that you complete the PSU: Canvas Student Orientation [1]. 

You may also want to review the Canvas Student Getting Started Guide [2] to acclimate yourself further, and watch the following (6:47) video:

200 - Canvas Overview for Students [3] from Canvas LMS [4] on Vimeo [5].

Click for Transcript of Canvas Overview

In this video, you will get a brief overview of the Canvas user interface. The Canvas user interface has three main components: the Dashboard, Global Navigation, and Sidebar. The Dashboard is the first thing you see when you log into Canvas. It provides a high-­level overview across all your courses. The Dashboard has two different viewing options, ­ the course view or the recent activity stream. The Dashboard course view includes a course card for each of your favorite courses. Each card can include up to four tabs, which represent the four main Canvas features for student course activity: Announcements, Assignments, Discussions, and Files. These tabs mimic visibility and order in Course Navigation, so, for instance, if an instructor hides the Announcements link, the Announcements tab will not be displayed. The total number of activities are indicated on the appropriate tab with a number icon. You can directly access these recent activities by clicking the tab.

You can change a couple settings for your course cards by clicking the card Settings icon. First, you can create nicknames for your courses to help you organize your dashboard. In the Nickname text field, enter the nickname for your course. Click the Apply button. The new nickname will appear. Course nicknames appear in the Dashboard, Course Navigation Menu, course breadcrumbs, and notification e-mails and only changes the name of the course for the individual user who created the nickname. If users need to know the original name of the course, they can hover over the nickname and the original name will appear. To remove a nickname, open the card settings and remove the nickname. The Nickname field will display the original name of the course. Click the Apply button to save changes. You can also change the color for your course cards. In the card settings, select the color you would like to assign to the card. You can also enter a HEX code for any color. Then click Apply.

To view the recent activity stream, click the toggle to the right. The recent activity stream view contains a stream of recent notifications from all your courses, including announcements, discussions, assignments, and conversations. New or unread activities are shown by the blue indicator dot. You can view the details of each activity by hovering in the notification area and clicking the Show More link. To collapse recent activity, click the Show Less link. You can directly access your recent activities by clicking the link. To remove a notification, click the remove icon.

Another interface component is the Global Navigation, which is a static menu on the left side of the page that gives you direct access to your courses and other information in Canvas. This menu is accessible from any page within Canvas. To modify your user settings or profile, click the Account link. You can also specify your notification preferences, upload personal files, or manage ePortfolios here. Click the Logout link to Logout of Canvas. To hide the slide­out menu, just click the menu link again or click the close icon. Click the Dashboard link to return to the Canvas Dashboard at anytime.

By clicking Courses, you can access your individual courses or view a list of all courses in which you are enrolled. Here, you can customize the courses that display on your Dashboard and in your Courses list by clicking the stars next to the course names. Click Groups to access any groups in which you are enrolled or to view a list of all your groups. Click the Calendar link to view the global calendar, which shows an aggregated view of all assignments and events from each of your courses. The Inbox link will take you to your Conversations. You can compose and send new messages to other students and teachers here, or view any existing conversations. And click the Help link to access help resources, including the Canvas Guides, the Canvas Community, or Canvas Support. If you ever have a problem with Canvas, be sure to click the “Report a Problem” link to get help from a support agent. This link may not be available to all Canvas users.

The last interface component is the Sidebar. On your dashboard, the sidebar includes a To Do list, Coming Up feed, Recent Feedback, and a View Grades button. The To Do list helps you keep track of assignments that you need to complete. Click any assignment link and Canvas will direct you to the appropriate page. You can also click the close icon next to any item to ignore the assignment. The Coming Up feed lists upcoming assignments and events within your courses. Under Recent Feedback, you will see the latest comments from instructors or peers on previously submitted assignments. Click the View Grades button to quickly access the grades for any of your courses. Note that when viewing Canvas with a small screen resolution, any sidebar content aligns with the bottom of the page.

Now, let’s visit a course and take a look at the course interface. The course interface consists of 4 main components: the Course Navigation, the Content Area, the Breadcrumb Navigation, and the Sidebar. The course navigation menu provides links to the different areas of your course. Your instructors have the ability to customize this menu, so it may vary slightly from course to course. This menu can be collapsed by clicking the menu icon. The content of the course will be displayed in this Content Area. The Breadcrumb Navigation shows your current location within a course and allows you to easily move to a previous screen. The Course Sidebar is similar to the Canvas Sidebar. It includes a View Course Stream link to see recent course activity, as well as your To Do list, Coming Up feed, and Recent Feedback comments.

You've now completed this Canvas Overview for Students. For additional information on this or any other topic about Canvas, just visit guides.canvaslms.com. You can also ask questions and engage with other Canvas users by visiting community.canvaslms.com.

 

Supported Browsers and Computer Configuration

The Canvas Help Center provides extensive, up-to-date documentation [6] on making sure your computer is configured properly for Canvas. Failure to follow these recommendations may result in significant issues while viewing materials, taking assessments, and using dropboxes. Use of unsupported browsers is at your own risk.

Your Canvas Profile and Notification Preferences

Profile and User Settings let you control your personal information in Canvas. Take a few minutes to personalize your Canvas profile by following the instructions below.

Setting Up Communications
Task Instructions
Personalize your Canvas Profile
  • Go to Canvas.
  • Click on the 'Account' link.
  • Click on the 'Profile' link.
  • Follow the instructions on the Canvas Profile and User Settings page [7] to customize important aspects of your profile including, but not limited to your preferred e-mail address(es) and text (SMS) contact method for course notifications, your time zone, and your profile picture.
Set your notification preferences

You have the option to select how, when, and for what information you would like to receive notifications. This can be very helpful when keeping track of items such as discussion posts, assignment due dates, and exams. Visit the Canvas Notification Preference Support page (link is external) [8] and follow the instructions for setting up your notification preferences. The video below this table provides additional information.

To ensure that your Canvas e-mail messages forward to your regular e-mail account immediately, check the "Notify me right away" option (the checkmark) for each item under "Conversations" in Notification Preferences.

Set your timezone
  • Go to Canvas.
  • Click on Settings in the Course navigation menu.
  • The Course Details page will open.
  • In the Time Zone drop-down menu, select a time zone for your course.
  • Scroll down and click Update Course Details.

Download the Canvas App For information on using the app by device, please see the following:
  • Android Device [9]
  • iOs Device [10]

The following video (4:28) provides information about Canvas Notification Preferences.

112 - Notification Preferences [11] from Canvas LMS [4] on Vimeo [5].

Click for Transcript of Notification Preferences in Canvas

In this video, you will learn about Notification Preferences, which help you manage the frequency and mode in which you receive notifications from Canvas. Canvas supports notification through e-mail, SMS text message, and other external services. Canvas users can choose to receive notifications immediately, daily, weekly, or never.

To get started, click the Account link in Global Navigation. Then click Settings. In the User Settings and Profile Picture video, we discussed Ways to Contact in the right sidebar. To see how to add e-mail addresses and phone numbers to your settings, please refer to that video. Ways to Contact will play a role in where Notification Preferences are sent.

Web Services will also play a role in Notification Preferences. If you scroll down to the Other Services section, you will see a list of services that you can link to your Canvas account. When you register with other web services, you allow other users to connect with you via web services. You should already have accounts with any of the web services you wish to use before registering them in Canvas. By default, Canvas does not disclose your information to other users within the system unless you give consent. One of the services you can connect to is Twitter. By connecting to Twitter, you will receive notifications via Tweets according to your notification preferences. To connect to Twitter, click the Twitter button. A window will pop ­up asking for permission to connect your Twitter and Canvas accounts. To allow this, click the Authorize Twitter Access button. If you are not already logged in to your Twitter account, you will need to enter your login information. You will then be redirected back to Canvas. This process will be similar for each web service provided. You will see your Twitter information in Ways to Contact under the Other Contacts heading in the sidebar. You will also notice that the Twitter button appears in the Registered Services column. Remove a Registered Service by clicking the remove icon next to the service. A pop­up will appear to confirm that you want to unregister the service. Click OK to unregister. The web service will then appear in the Other Services column. After unregistering an external service, you can re­register it at any time. You can follow these steps to connect to or disconnect from any of the external services. Or, for detailed instructions on how to connect to specific external services, please refer to the Canvas Guides.

After you have added Web Services, you will want to set your Notification Preferences, which you can do by clicking the Notifications link in the user navigation on the left side. On this page, you can select how and when you want to be notified when various events occur within your course. Notification preferences are divided into activity categories: Course Activities, Discussions, Conversations, Scheduling, Groups, Alerts, and Conferences. Along the top of the page, you will see your different contact methods; your e-mail addresses, phone number, and other registered services, like Twitter, in this case. You will need to go through each category and set how and where you want to be notified. When you hover over a cell to change your preference, four icons will appear.

1.       By selecting the Checkmark icon, you will be immediately notified of any change for the activity.

2.       By selecting the Clock icon, you will be notified daily of any change for the activity.

3.       By selecting the Calendar icon, you will be notified weekly of any change for the activity

4.       By selecting the X icon, you will not be sent notifications for the activity.

The notification preferences you set here will apply to all of your courses. You should also notice, on the bottom of the page, a note indicating the day and time when your weekly notifications will be sent. This time varies between users.

You've now completed this video tutorial on Notification Preferences. For additional information on this or any other topic about Canvas, just visit guides.canvaslms.com. You can also ask questions and engage with other Canvas users by visiting community.canvaslms.com.

Getting Help

Sometimes questions arise as to whom to contact about a certain issue. Generally, the following are the best options.

Discussion Forums (in Canvas)

  • For discussing, collaborating, and asking questions about lessons and general course issues.
  • You may find teaching assistants popping into discussion forums from time to time, but you should expect first and foremost your fellow students, and also the instructor, to respond there.

Conversations (in Canvas)

  • First, please make sure you use Canvas to e-mail your instructor (go to the Inbox in Canvas).
  • Check the relevant discussion forum first to see if your question might have already been asked and answered!
  • E-mail instructor with questions regarding a graded quiz, course content questions, or a specific issue unique to a student's situation.

Reporting Technical Problems

If you experience technology problems in Drupal (course content) please contact your Instructor.  If you are a World Campus student and experience technology problems in Canvas please contact the World Campus Help Desk [12]. If you are a University Park or Commonwealth Campus student, please contact the IT Service Desk [13].

It is in your own best interest to be as specific as you possibly can. Vague descriptions of a problem only delay assistance, try to include information such as:

  • The specific course page, quiz question, etc. you were on, what you attempted to do when that failed, and the exact language of any error message displayed on your screen.
  • The date and time when your problem occurred.
  • Any other pertinent information (does the problem happen consistently and always in the same way, etc.).

A member of the Help Desk will be in contact with you to offer assistance.

Note:

All official administrative communications from the Penn State World Campus are sent to students' Penn State e-mail accounts. Be sure to check your Penn State account regularly or forward your Penn State e-mail [14] to your preferred e-mail account, so you don't miss any important information.

How to Succeed in PNG 520

How you define and achieve success in an online course like this one? It depends on your goals and perspective. A 19-year-old undergraduate student who registers for an online course in the hope of earning an easy “A” is unlikely to be successful, no matter how adept he or she may be with information technology. However, Palloff and Pratt observe that “in general, distance education has been applied to and seen as most successful in the arena of adult and continuing education” (Palloff and Pratt 2001, p. 109).

“Much of the research done on successful students in distance education programs suggests that students who are attracted to this form of education share certain characteristics, including that they are voluntarily seeking further education, are motivated, have higher expectations, and are more self-disciplined. They tend to be older than the average student and to have a more serious attitude toward their courses, education, and learning. They are what most would consider to be nontraditional students.” (Palloff and Pratt 2001, p. 109)

This is not to say that younger students can’t succeed in online classes. Indeed, “most [undergraduate] students today are older, are working, and need more flexible schedules” (Palloff and Pratt 2001, p. 109). The question is, assuming that a student is motivated to get the most out of an online class, and that the class is well-designed and led by attentive instructors, which attitudes and behaviors increase the student’s chance of having a satisfactory experience?

Swan and colleagues (2000) surveyed approximately 3,800 students enrolled in 264 online courses through the SUNY Learning Network. Of the 1,406 responses received, the researchers analyzed data associated with 73 courses for which there was a 40 percent response rate or greater. Among their findings were statistically significant correlations between student satisfaction and (a) perceived learning gains; (b) interaction with instructors; and (c) interaction with fellow students. Additionally, respondents who rated their own level of activity in online classes as high also tended to report higher levels of satisfaction.

Research results like these, along with lessons learned in our more than ten years of experience in distance learning, leads us recommend the following three study habits that will maximize your chances for success in your online class:

1) Devote sufficient time and effort. Time-on-task is a necessary--if insufficient--condition for learning (Gibbs 1999; Chickering and Gamson 1987; Bransford et al 2000). Schedule several blocks of time during each week to study the text, to work on project assignments, and to read and contribute to discussions.

2) Communicate effectively. Post succinct, specific questions and comments with informative subject lines. Whenever appropriate, share questions and comments with the entire class (through text commenting or discussion forums) rather than using private email. Read others’ questions and comments and replies. Compose project reports with the same care and skill that you’d hope your instructor or employer would devote to a letter of recommendation on your behalf. Be civil. If frustrated or angry, wait until the next day to post a message.

3) Approach learning reflectively. Be aware of your strengths and weaknesses as a learner. Students who develop strong “metacognitive” skills tend to be the most effective learners. Also, those who are able to relate what they learned to situations outside the classroom (real or virtual) are most likely to retain that knowledge (Bransford, J.D. et al 2000).

References

Bransford, J. D. et al (Eds.) (2000) How People Learn: Brain, Mind, and Experience. Washington, DC: National Research Council.

Chickering, A. W., and Gamson, Z. F. (1987) Seven Principles for Good Practice in Undergraduate Education. AAHE Bulletin, 39(7) 3-7.

Gibbs, G. (1999) Planning Your Students’ Learning Activities. In McKeachie, W.J. (Ed.) McKeachie’s Teaching Tips, 10th Ed. Pp. 20-33. Boston: Houghton Mifflin.

Palloff, R. M. and Pratt, K. (2001) Lessons from the Cyberspace Classroom: The Realities of Online Teaching. San Francisco: Jossey-Bass.

Swan, K. et al (2000) Course Design Factors Inflouencing the Success of ONline Learning. Proceedings, WebNet 2000 World Conference on the WWW and Internet. San Antonio TX, October 30-November 4.

Course Communication

This page provides information about Canvas, Penn State's new online learning management system.

Quick Guide for Students

If you are new to Canvas, it is strongly recommended that you complete the PSU: Canvas Student Orientation [1]. 

You may also want to review the Canvas Student Getting Started Guide [2] to acclimate yourself further, and watch the following (6:47) video:

200 - Canvas Overview for Students [3] from Canvas LMS [4] on Vimeo [5].

Click for Transcript of Canvas Overview

In this video, you will get a brief overview of the Canvas user interface. The Canvas user interface has three main components: the Dashboard, Global Navigation, and Sidebar. The Dashboard is the first thing you see when you log into Canvas. It provides a high-­level overview across all your courses. The Dashboard has two different viewing options, ­ the course view or the recent activity stream. The Dashboard course view includes a course card for each of your favorite courses. Each card can include up to four tabs, which represent the four main Canvas features for student course activity: Announcements, Assignments, Discussions, and Files. These tabs mimic visibility and order in Course Navigation, so, for instance, if an instructor hides the Announcements link, the Announcements tab will not be displayed. The total number of activities are indicated on the appropriate tab with a number icon. You can directly access these recent activities by clicking the tab.

You can change a couple settings for your course cards by clicking the card Settings icon. First, you can create nicknames for your courses to help you organize your dashboard. In the Nickname text field, enter the nickname for your course. Click the Apply button. The new nickname will appear. Course nicknames appear in the Dashboard, Course Navigation Menu, course breadcrumbs, and notification e-mails and only changes the name of the course for the individual user who created the nickname. If users need to know the original name of the course, they can hover over the nickname and the original name will appear. To remove a nickname, open the card settings and remove the nickname. The Nickname field will display the original name of the course. Click the Apply button to save changes. You can also change the color for your course cards. In the card settings, select the color you would like to assign to the card. You can also enter a HEX code for any color. Then click Apply.

To view the recent activity stream, click the toggle to the right. The recent activity stream view contains a stream of recent notifications from all your courses, including announcements, discussions, assignments, and conversations. New or unread activities are shown by the blue indicator dot. You can view the details of each activity by hovering in the notification area and clicking the Show More link. To collapse recent activity, click the Show Less link. You can directly access your recent activities by clicking the link. To remove a notification, click the remove icon.

Another interface component is the Global Navigation, which is a static menu on the left side of the page that gives you direct access to your courses and other information in Canvas. This menu is accessible from any page within Canvas. To modify your user settings or profile, click the Account link. You can also specify your notification preferences, upload personal files, or manage ePortfolios here. Click the Logout link to Logout of Canvas. To hide the slide­out menu, just click the menu link again or click the close icon. Click the Dashboard link to return to the Canvas Dashboard at anytime.

By clicking Courses, you can access your individual courses or view a list of all courses in which you are enrolled. Here, you can customize the courses that display on your Dashboard and in your Courses list by clicking the stars next to the course names. Click Groups to access any groups in which you are enrolled or to view a list of all your groups. Click the Calendar link to view the global calendar, which shows an aggregated view of all assignments and events from each of your courses. The Inbox link will take you to your Conversations. You can compose and send new messages to other students and teachers here, or view any existing conversations. And click the Help link to access help resources, including the Canvas Guides, the Canvas Community, or Canvas Support. If you ever have a problem with Canvas, be sure to click the “Report a Problem” link to get help from a support agent. This link may not be available to all Canvas users.

The last interface component is the Sidebar. On your dashboard, the sidebar includes a To Do list, Coming Up feed, Recent Feedback, and a View Grades button. The To Do list helps you keep track of assignments that you need to complete. Click any assignment link and Canvas will direct you to the appropriate page. You can also click the close icon next to any item to ignore the assignment. The Coming Up feed lists upcoming assignments and events within your courses. Under Recent Feedback, you will see the latest comments from instructors or peers on previously submitted assignments. Click the View Grades button to quickly access the grades for any of your courses. Note that when viewing Canvas with a small screen resolution, any sidebar content aligns with the bottom of the page.

Now, let’s visit a course and take a look at the course interface. The course interface consists of 4 main components: the Course Navigation, the Content Area, the Breadcrumb Navigation, and the Sidebar. The course navigation menu provides links to the different areas of your course. Your instructors have the ability to customize this menu, so it may vary slightly from course to course. This menu can be collapsed by clicking the menu icon. The content of the course will be displayed in this Content Area. The Breadcrumb Navigation shows your current location within a course and allows you to easily move to a previous screen. The Course Sidebar is similar to the Canvas Sidebar. It includes a View Course Stream link to see recent course activity, as well as your To Do list, Coming Up feed, and Recent Feedback comments.

You've now completed this Canvas Overview for Students. For additional information on this or any other topic about Canvas, just visit guides.canvaslms.com. You can also ask questions and engage with other Canvas users by visiting community.canvaslms.com.

 

Supported Browsers and Computer Configuration

The Canvas Help Center provides extensive, up-to-date documentation [6] on making sure your computer is configured properly for Canvas. Failure to follow these recommendations may result in significant issues while viewing materials, taking assessments, and using dropboxes. Use of unsupported browsers is at your own risk.

Your Canvas Profile and Notification Preferences

Profile and User Settings let you control your personal information in Canvas. Take a few minutes to personalize your Canvas profile by following the instructions below.

Setting Up Communications
Task Instructions
Personalize your Canvas Profile
  • Go to Canvas.
  • Click on the 'Account' link.
  • Click on the 'Profile' link.
  • Follow the instructions on the Canvas Profile and User Settings page [7] to customize important aspects of your profile including, but not limited to your preferred e-mail address(es) and text (SMS) contact method for course notifications, your time zone, and your profile picture.
Set your notification preferences

You have the option to select how, when, and for what information you would like to receive notifications. This can be very helpful when keeping track of items such as discussion posts, assignment due dates, and exams. Visit the Canvas Notification Preference Support page (link is external) [8] and follow the instructions for setting up your notification preferences. The video below this table provides additional information.

To ensure that your Canvas e-mail messages forward to your regular e-mail account immediately, check the "Notify me right away" option (the checkmark) for each item under "Conversations" in Notification Preferences.

Set your timezone
  • Go to Canvas.
  • Click on Settings in the Course navigation menu.
  • The Course Details page will open.
  • In the Time Zone drop-down menu, select a time zone for your course.
  • Scroll down and click Update Course Details.

Download the Canvas App For information on using the app by device, please see the following:
  • Android Device [9]
  • iOs Device [10]

The following video (4:28) provides information about Canvas Notification Preferences.

112 - Notification Preferences [11] from Canvas LMS [4] on Vimeo [5].

Click for Transcript of Notification Preferences in Canvas

In this video, you will learn about Notification Preferences, which help you manage the frequency and mode in which you receive notifications from Canvas. Canvas supports notification through e-mail, SMS text message, and other external services. Canvas users can choose to receive notifications immediately, daily, weekly, or never.

To get started, click the Account link in Global Navigation. Then click Settings. In the User Settings and Profile Picture video, we discussed Ways to Contact in the right sidebar. To see how to add e-mail addresses and phone numbers to your settings, please refer to that video. Ways to Contact will play a role in where Notification Preferences are sent.

Web Services will also play a role in Notification Preferences. If you scroll down to the Other Services section, you will see a list of services that you can link to your Canvas account. When you register with other web services, you allow other users to connect with you via web services. You should already have accounts with any of the web services you wish to use before registering them in Canvas. By default, Canvas does not disclose your information to other users within the system unless you give consent. One of the services you can connect to is Twitter. By connecting to Twitter, you will receive notifications via Tweets according to your notification preferences. To connect to Twitter, click the Twitter button. A window will pop ­up asking for permission to connect your Twitter and Canvas accounts. To allow this, click the Authorize Twitter Access button. If you are not already logged in to your Twitter account, you will need to enter your login information. You will then be redirected back to Canvas. This process will be similar for each web service provided. You will see your Twitter information in Ways to Contact under the Other Contacts heading in the sidebar. You will also notice that the Twitter button appears in the Registered Services column. Remove a Registered Service by clicking the remove icon next to the service. A pop­up will appear to confirm that you want to unregister the service. Click OK to unregister. The web service will then appear in the Other Services column. After unregistering an external service, you can re­register it at any time. You can follow these steps to connect to or disconnect from any of the external services. Or, for detailed instructions on how to connect to specific external services, please refer to the Canvas Guides.

After you have added Web Services, you will want to set your Notification Preferences, which you can do by clicking the Notifications link in the user navigation on the left side. On this page, you can select how and when you want to be notified when various events occur within your course. Notification preferences are divided into activity categories: Course Activities, Discussions, Conversations, Scheduling, Groups, Alerts, and Conferences. Along the top of the page, you will see your different contact methods; your e-mail addresses, phone number, and other registered services, like Twitter, in this case. You will need to go through each category and set how and where you want to be notified. When you hover over a cell to change your preference, four icons will appear.

1.       By selecting the Checkmark icon, you will be immediately notified of any change for the activity.

2.       By selecting the Clock icon, you will be notified daily of any change for the activity.

3.       By selecting the Calendar icon, you will be notified weekly of any change for the activity

4.       By selecting the X icon, you will not be sent notifications for the activity.

The notification preferences you set here will apply to all of your courses. You should also notice, on the bottom of the page, a note indicating the day and time when your weekly notifications will be sent. This time varies between users.

You've now completed this video tutorial on Notification Preferences. For additional information on this or any other topic about Canvas, just visit guides.canvaslms.com. You can also ask questions and engage with other Canvas users by visiting community.canvaslms.com.

Getting Help

Sometimes questions arise as to whom to contact about a certain issue. Generally, the following are the best options.

Discussion Forums (in Canvas)

  • For discussing, collaborating, and asking questions about lessons and general course issues.
  • You may find teaching assistants popping into discussion forums from time to time, but you should expect first and foremost your fellow students, and also the instructor, to respond there.

Conversations (in Canvas)

  • First, please make sure you use Canvas to e-mail your instructor (go to the Inbox in Canvas).
  • Check the relevant discussion forum first to see if your question might have already been asked and answered!
  • E-mail instructor with questions regarding a graded quiz, course content questions, or a specific issue unique to a student's situation.

Reporting Technical Problems

If you experience technology problems in Drupal (course content) please contact your Instructor.  If you are a World Campus student and experience technology problems in Canvas please contact the World Campus Help Desk [12]. If you are a University Park or Commonwealth Campus student, please contact the IT Service Desk [13].

It is in your own best interest to be as specific as you possibly can. Vague descriptions of a problem only delay assistance, try to include information such as:

  • The specific course page, quiz question, etc. you were on, what you attempted to do when that failed, and the exact language of any error message displayed on your screen.
  • The date and time when your problem occurred.
  • Any other pertinent information (does the problem happen consistently and always in the same way, etc.).

A member of the Help Desk will be in contact with you to offer assistance.

Note:

All official administrative communications from the Penn State World Campus are sent to students' Penn State e-mail accounts. Be sure to check your Penn State account regularly or forward your Penn State e-mail [14] to your preferred e-mail account, so you don't miss any important information.

Getting to Know You

Now that you have had a chance to learn about the course and the online learning environment, you need to introduce yourself and to get to know the rest of the class. Please complete the activities below and then continue with the remainder of the Course Orientation.

Activity

What you need to do...

  1. Introduce yourself and meet the rest of the class!
    Please use PERSONAL INTRODUCTIONS discussion forum in Canvas to post and read self-introductions. To access the discussion forum:
    • Go to Canvas.
    • Click on the Home link.
    • Locate Course Orientation: Personal Introductions discussion forum.
    • Post a new message containing your personal introduction:
      • Where are you located?
      • What is your major and year?
      • Why are you taking this course?
      • If you want, share your interests outside school/work.
    • View other students' postings to learn more about them.
    Need more help using discussion forums? Review the Canvas discussion forum directions [15].
  2. Complete the Initial Course Survey
    This survey contains questions about you and your expectations for this course. You will NOT be graded, however, participating in this survey is considered in your final course grade. To access the Initial Course Survey:
    • Go to Canvas.
    • Click on the Home link.
    • Click on the link to the Course Orientation: Initial Course Survey and complete the survey.

Action Item

Now I would like to know a little about who you are, your background, and what interests you have related both to this course and in general. I expect to have lots of interaction from all of you and look forward being part of a dynamic learning community.

Complete a short student survey that will tell me about your course needs and expectations.

< Note: these directions need review >

  • Access the survey in Canvas by clicking on the Lessons tab, clicking on "Course Introduction - Welcome to PNG 520!" and choosing the "Student Survey."

Source URL: https://www.e-education.psu.edu/png520/orientation/menu

Links
[1] https://psu.instructure.com/courses/1780857
[2] https://community.canvaslms.com/docs/DOC-4121
[3] https://vimeo.com/74677642
[4] https://vimeo.com/canvaslms
[5] https://vimeo.com
[6] https://community.canvaslms.com/docs/DOC-1284
[7] https://community.canvaslms.com/docs/DOC-1285
[8] https://community.canvaslms.com/docs/DOC-1286
[9] https://community.canvaslms.com/docs/DOC-1559
[10] https://community.canvaslms.com/docs/DOC-1666
[11] https://vimeo.com/75514816
[12] http://student.worldcampus.psu.edu/technical-support
[13] http://www.sas.psu.edu/training-and-support/help-desk-and-technology-support-services/its-service-desk/
[14] http://kb.its.psu.edu/node/2303
[15] https://community.canvaslms.com/docs/DOC-3537